🔒 Privacy Policy and Cookie Policy

1. Data controller

The data controller of the personal data collected through this site is:
Elena Marrakech & Home Lucini
📧 Email: elenamarrakech@protonmail.com
📲 WhatsApp: +39 327 715 7568

2. Data collected

The site may collect the following personal data:

• Name, surname, email, and telephone number (when voluntarily submitted via contact forms or requests via WhatsApp/email).

• Browsing data (IP address, technical and statistical cookies).

3. Purpose of the processing

Personal data are processed for:

• respond to requests for information and quotes;

• manage reservations for tourist services and accommodation;

• send communications strictly related to the requested services;

• comply with legal obligations.

4. Processing methods

The data is processed electronically and on paper, exclusively for the purposes indicated above, in compliance with the principles of lawfulness, fairness, and transparency.

5. Legal basis

Processing is based on the user's consent (Article 6 of the GDPR) and the implementation of pre-contractual/contractual measures requested by the data subject.

6. Data retention

The data is retained for the time necessary to provide the requested services and for tax/administrative compliance.

7. User rights

Users have the right to:

• access your personal data,

• request its rectification or cancellation,

• limit its processing,

• object to the processing,

• request data portability.

Requests can be sent to: elenamarrakech@protonmail.com.

8. Cookie Policy

The site uses:

• Technical cookies (necessary for the site to function);

• Third-party analytical cookies (e.g. Google Analytics, in anonymous form);

• Profiling/marketing cookies (e.g., social links, if enabled).

The user can manage cookie preferences via the initial banner or browser settings.

9. Transfer of data outside the EU

Some third-party services (e.g., Google, Meta) may involve data transfers outside the EU. In such cases, the standard contractual clauses provided for by the GDPR apply.

10. Changes

This policy may be updated at any time. Please review it periodically.